Privacy Policy

CarePath Network (“CarePath Network,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we handle the information you provide to us, including when you choose to receive text messages and emails from us.

We collect the information you choose to give us, such as your name, email address, mobile phone number, and any details you provide when you contact us, create an account, or use our portals. We use this information only to provide and support our services.

By providing your mobile phone number and/or email address and checking the consent box (or otherwise agreeing), you opt in to receive messages from CarePath Network. These messages may include:

• Account notifications and security codes (such as login verification codes)
• Updates about your orders, requests, appointments, or lab results
• Customer care and support communications
• Occasional service-related announcements

Message frequency varies. Message and data rates may apply. Consent to receive messages is not a condition of purchasing any product or service.

You can opt out at any time:

• Text messages: Reply STOP to any message. You will receive one final message confirming you have been unsubscribed, and no further texts will be sent. Reply HELP for assistance.
• Email: Use the unsubscribe link in any email, or contact us at [email protected].

Please note that even after opting out of marketing messages, we may still need to send you essential account or security messages related to services you actively use.

We only share information when it is necessary to provide the services you requested (for example, with the healthcare providers, pharmacies, or labs involved in your care, or with service providers who help us operate our platform and who are required to keep your information confidential), or when required by law.

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections, secure data storage, and restricted access to authorized personnel only.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or your information, please contact us:

Email: [email protected]
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM PST